For questions relating to your eForms:

Hours: 8 AM to 5 PM EST Monday through Friday
(except federal holidays)

Bureau of Alcohol, Tobacco, Firearms and Explosives

Imports (voice): (304) 616-4550

National Firearms Act (NFA) (voice): (304) 616-4500

For system questions:

Hours: 7 AM to 7 PM Eastern Time - Monday through Friday

Bureau of Alcohol, Tobacco, Firearms and Explosives

eForms Help Desk
Call 1 (888) 283-6427 or contact us by email at eforms.admin@atf.gov